Zen Store

The Zen Store, stylized in-game as STORE and formerly referred to as the Cryptic Store or C-Store is a micro-transaction store available to players in Star Trek Online to purchase items from and redeem special offers (such as pre-order rewards). The Zen Store requires Zen (which can be purchased at a rate of $1.00 USD for 100 or through the dilithium exchange at a floating rate) to be able to purchase anything.

Many of the items in the Zen Store are available in discount bundles. For most of these bundles, buying one of the items individually will prevent you from buying that bundle in the future, and in a few cases, this can lock you out of some bundle-exclusive items. These cases are noted below. Always do your research and shop wisely. The On Sale tab lists all items currently at a discounted price, which can range from 15% to 30% off depending on which promotion is running. The New Items tab lists the 8 most recent items added to the store.

Entries in the Zen Store are generally sorted alphabetically. In the ship sections below, they are default sorted to make it easier to see which discount packs they belong to. Click on any of the columns below to sort them alphabetically, by price, and so forth. Refresh the page to restore the original sorting order.

The Zen Store can only be accessed in-game: Then, to purchase an item:
 * On PC:
 * Press the button underneath the Mini-Map in the top right hand corner of the screen labelled " STORE".
 * On PS4 and Xbox One:
 * Press the Menu Button
 * Navigate down to Store > Zen Store
 * Select one of the Tabs on the left hand side to see the appropriate available items.
 * Click "Buy" to purchase the item; or "Claim" if it's a previously purchased or free item.

Mudd's Market

 * - Harcourt Mudd's description of his "procured goods"

Added to PC on November 22, 2019, Mudd’s Market is a category of the Zen Store that allows players to purchase items that have long been unobtainable in the game. It is not to be confused with the Phoenix Prize Pack, which contains mostly character-bound items of a similar nature. This Market was released later on Consoles - January 23, 2020 for PS4, and January 24, 2020 for Xbox One.

All of the items listed below will be available for purchase and are Account-Bound purchases unless otherwise stated, unlike most of the Phoenix Redemption Store. The attached Ultimate Tech Upgrades can only be claimed once per account, per purchase. The store is constantly on sale, and in flux - with the disclaimer of items being added, discounted, and removed without any given notice.

Below are the base in-game prices along with the discounted historic lows for each item. Please note the below items may or may not be rotated out of the store, and are listed for historical purposes. They may also return at any given time for some duration. It is generally advised not to buy any of these items below at their base price, and to wait for a sale.

Ship Bundles
Bundles containing only T5 or T6 ships are also listed in the T5 and T6 tabs in the store.

Mega Bundles
These bundles contain nine starships for the price of four: it's a buy-two-3-packs-get-one-free, of which each 3-pack is buy-two-ships-get-one-free. Purchasing any one of the ships in one of these packs individually, or even purchasing one of the 3-packs, will prevent you from purchasing the associated mega pack in the future.

These bundles are not part of any larger bundle, and so may all be purchased without being locked out of any future purchases; they are the cheapest way to obtain their respective ships.

Faction Bundles
The majority of these are buy-two-get-one-free packs, but are also part of one of the Mega Bundles above. Purchasing any of those bundles--the Dyson [T5] or any of the [T6] bundles--will lock you out of purchasing the corresponding Mega Bundle, and are not the cheapest way to obtain these ships. Shop wisely!

Cross Faction Bundles
These are buy-two-get-one-free packs, or buy-one-get-2/3-free packs. Purchasing one of the ships individually will prevent you from purchasing the pack in the future. These bundles are not part of a larger mega bundle, and so may all be purchased without being locked out of any future purchases; they are the cheapest way to obtain their respective ships.

All tab items
These items only appear in the "All" tab and not any of the other tabs.

Ships

 * See Zen Store/Ships for a complete list of individual ship purchase options.

Uniforms
Costume Packs are a cosmetic add-on that change the look of the playable character and Bridge Officers.

Personnel

 * Bridge Officers and Companions can also be purchased by Romulan Republic and Dominion captains allied with that faction.
 * Purchasing a species does not unlock that species' features in the customizable species' creator.

Promotions
This tab doesn't have anything to purchase, but rather handles special promotional items such as giveaway items and certain item reclaims. Due to the varying nature of this tabs contents, a full list isn't provided.

Unavailable

 * 20% Skill Point Boost - 1 Hour - 120
 * 20% Skill Point Boost - 8 Hours - 780
 * Federation Assault Cruiser: Imperial class - 440
 * Federation Advanced Escort: Hephaestus class - 440
 * Federation Deep Space Science Vessel: Nimbus class - 440
 * Federation Fleet Escort: Maelstrom class - 440
 * Federation Reconnaissance Science Vessel: Comet class - 440
 * Federation Star Cruiser: Nomad class - 440
 * Klingon Empire Battle Cruiser: Tor'Kaht class - 440
 * Gamma Quadrant Duty Officer Cache - 220
 * Emote Pack I (Frustrated, Shoo, Pick Me) - 120
 * Emote Pack II (Jester Dance, Air Guitar, Formal Bow) - 120
 * Emote: Khan - 20
 * Emote: Bloodwine - 20
 * Playable Federation Ferengi - (previously 80, available free in-game with Season 5)
 * Playable Federation Tellarite - (previously 200, available free in-game with Season 5)
 * Playable Federation Pakled - (previously 160, available free in-game with Season 5)
 * Playable Federation Rigelian - (previously 160, available free in-game with Season 5)
 * Winter Package - 80 - contains one of the following tradeable items:
 * Unique Jem'Hadar Attack Ship
 * Faction-appropriate Duty Officer Pack
 * Holographic Science Bridge Officer
 * 1-hour XP Boost
 * 8-hour XP Boost
 * Gekli Space Pet
 * Targ Pup Pet (Klingon Empire characters only)
 * Exocomp Pet (Starfleet characters only
 * Eisilum Crystal Horta Ally
 * Polytrinic Acid Horta Ally
 * Holographic Tribble
 * Blue Winter Package with a space or ground weapon and holiday crafting materials
 * Federation Combat Environmental Suit - now only available for lifetime members.
 * KDF Combat Environmental Suit - now only available for lifetime members.

Pre-Order and Retail Exclusives
Pre-Order and exclusive items can claimed through the Zen Store. When the Zen Store window is open click on the "Special Unlocks" tab and it will list the items you are entitled to receive. Items that are not highlighted are items that you already own on that character.

Additionally, some retail outlets provide 500 skill points (Silver Edition from Play.com or regular edition from Walmart pre-order) or 500 Cryptic Points (Digital Deluxe Edition from Steam).

Other Exclusives
Although not in the Zen Store special unlocks, a lifetime subscription allows a player to play as a Liberated Borg and have a special lifetime badge.

Cryptic Store