A Character Slot is a slot allowing you to create a player character. All character slots are currently unrestricted, meaning they can be used to create characters of any playable faction. New character slots have historically been added whenever a new playable faction or recruitment event is released, which applies retroactively to all existing accounts and to all future accounts.
All players start with 9 character slots. Lifetime subscribers get an additional 5, for an updated start of 14. Players may purchase up to 44 additional character slots via the Zen Store, for a maximum of 53 slots, or 58 for Lifetime subscribers. Character slots come in packs of two (625 ) or four (1065 ) and go on sale whenever there is a Services sale in the Zen Store. The most cost-efficient way to do this is to purchase 11× four packs when they are on sale.
Due to what appears to be a bug, purchasing a two pack of character slots will set your maximum character slots to 51, or 56 for Lifetime subscribers. Unless and until this is fixed, it's recommended to only purchase four packs.
Players who are still subscribed to the game via the legacy Gold subscription system are given an additional character slot, however if the subscription ends and the slot is unused, it is lost unless they later purchase a Lifetime subscription. Subscribers can also unlock extra slots for being 300 and 700-day veterans, which cannot be lost. These slots are included in the Lifetime subscription, which adds 2 slots on top of this for the total of 5.
Tribble and Redshirt Test Servers
Characters on the Tribble or Redshirt test servers do not count towards a players number of used character slots on the Holodeck live server. However players cannot create more characters on the test servers than their account has unlocked, for example if a player has unlocked a total of 10 character slots on their account, they cannot create more than 10 per test server.
Cryptic sometimes restricts the number of characters that can be created on or copied to the test servers.
Prior to Legacy of Romulus
Before the launch of Season 5 each user account initially had two character slots, which could be used for creating Federation faction characters. A 3rd slot was unlocked when one of your characters reached Lieutenant 6, as well as the ability to create Klingon faction characters.
From the launch of Season 5 until the launch of the Legacy of Romulus expansion, players were given two restricted character slots, no longer able to unlock a third:
- 1 Starfleet only character slot (unrestricted for players who subscribed before Season 5)
- 1 Klingon only character slot (unrestricted for players who subscribed before Season 5)
Legacy of Romulus to Victory is Life
The launch of Legacy of Romulus gave all players an additional character slot once more, so that all players began with 3, and all 3 slots were unrestricted. With these changes, two chances to gain additional character slots have been lost:
- Subscribers who chose the annual subscription option (only available prior to launch) received 2 additional slots.
- Lifetime subscribers who purchased their subscription before release got two additional slots.
Considering the third free slot all players received, it was merely a loss of one slot.
Since then, the Delta Recruitment recruitment event, Agents of Yesterday, Victory is Life expansions additionally added one free character slot each to all accounts, so that players would be guaranteed to have a slot to participate in the Delta Recruitment, Temporal Agent Recruitment and Gamma Recruitment events, respectively, bringing the total for new accounts to seven.
Post-Victory is Life
Prior to the closure of the Foundry, players received 1 Slot for Foundry content creation. If a player wished to create content for both factions, they must use one of their other character slots to create another foundry creation character. The foundry was closed on April 11th, 2019.
On March 7, 2019, the character creation UI on PC received a rework. To celebrate the new UI and to compensate for the loss of the foundry, there was a free character slot added to all accounts.