Editing Global Channel Directory (section)

== Accessing Global Channels Outside of Game ==
{{historical|type=section|reason=obsolete}}
* '''Note''' The ability to access chat channels via XMPP was disabled on September 19th, 2019<ref>[https://www.arcgames.com/en/forums/startrekonline/#/discussion/1250600/xmpp-sunset XMPP Sunset]</ref>.
* '''Note''' that now Perfect World accounts will be mandatory, players report that merging accounts has no impact on their XMPP access. Past issues seem to be resolved, however it should be noted that Silver Accounts do not have access to this service and will receive an error when trying to connect from outside the game.
=== Setup ===
* '''Note''' that Pidgin only works for gold members.
Since May 2010,<ref>[http://www.arcgames.com/en/forums/startrekonline/#/discussion/1182369/out-of-game-chat-via-xmpp Out-of-Game Chat via XMPP]</ref> the use of XMPP chat made it possible to chat to users in global channels (but not local or zone) or to send private messages to users on your friends list.  This can be set up on a chat client program, such as [http://www.pidgin.im/ Pidgin] with the following directions taken:
* Start the Pidgin client
* Click on Accounts > Manage Accounts
* Click the Add... button
* On the Add Account dialog fill out the following:
** Protocol: XMPP
** Username: <Account Name> ''(the login name used for Holodeck/Live server)''
** if your Account Name is an email address, substitute the '@' for a '\40' (e.g. name\40name.com)
** Domain: CrypticSpace.com
** Resource: <Anything> ''Name appearing in front of @handle, when chatting from Pidgin''
** Password: <Your Account Password>
** Remember Password: <Check mark> ''(if desired)''
** Click Add

NOTE: For those who joined the game after the Cryptic/Perfect World account name merge, your PWE account name (your email address) will not work in XMPP. You will need your Cryptic user id, which can be found by logging into the game, then selecting Logout from the menu. The string of numbers and pound signs that the client fills in for your username on the following login screen will work in XMPP.

=== Global Channels ===
Once the client is set up, a Buddy List can be accessed. To add global channels to it, do the following:
* Click on Buddies, Join a Chat...
* On the Join a Chat dialog add the following:
** Account: <Your XMPP account>
** Room: <Name of room to join/create> (Replace any spaces with the \20 - IE: "My Room" becomes "My\20Room")
** Server: channels.crypticspace.com
** Handle: ''<for private rooms>''
** Password: ''<for private rooms>''
* Click Join!

=== Fleet Chat ===
Now your in-game fleet channels can be added in the following way:
* Click on Buddies, Join a Chat...
** Server: guilds.crypticspace.com
* Click "Room List" button
** On "Enter a Conference Server" list: guilds.crypticspace.com, then press "Find Rooms"
* In Room List window, click your fleet (format is holodeck!Fleet\20Name\20Here), and "Add Chat" (The \20 represents a space)
** The Alias is how it will appear in your buddy list and Group will be which category its in